Shipping policy
PROCESSING TIME
Orders are usually packed and handed to Correos within 1–2 business days (Monday–Friday, excluding Spanish public holidays). You'll get an email with your tracking number as soon as your box is on its way.
SHIPPING TO SPAIN
Correos home delivery: 2–3 business days – 4.89 €
Free shipping on orders over 45 €
We ship to mainland Spain and the Balearic Islands. Delivery to the Balearic Islands can take a few extra days. We currently do not ship to the Canary Islands, Ceuta or Melilla.
SHIPPING TO SWEDEN
Correos home delivery: about 3–5 business days – 7.89 € (shown in kr at checkout)
Free shipping on orders over 450 kr
Sweden is in the EU, so there are no customs fees or import taxes to pay on delivery.
Delivery times are estimates from Correos and start once your order has shipped, not from the day you order. Busy periods like Christmas can add a few days.
TRACKING
Every order is tracked. Use the link in your shipping confirmation email to follow your box.
MISSED DELIVERIES
If nobody is home, Correos will leave a notice and your parcel can be collected at your local post office. Parcels that aren't collected in time are returned to us. We can send it again, but the customer pays the new shipping cost.
ADDRESS ERRORS
Please double-check your address at checkout. We can't be responsible for parcels sent to an incorrect address entered at checkout. If you spot a mistake, email us as soon as possible and we'll fix it if the box hasn't shipped yet.
LOST OR DAMAGED PARCELS
If your tracking hasn't moved for 7 business days, or your box arrives damaged, email us at info@mrsocks.se with your order number (and a photo if it's damaged). We'll sort it out with Correos and make it right.
QUESTIONS
Email info@mrsocks.se and we'll get back to you within 2 business days.